Terms of Service

1. Agreement to Terms

By accessing or using the Kyroscoe, LLC website or any services provided by us ("Kyroscoe," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Services Provided

Kyroscoe offers:

• IT support and consulting
• Computer repair
• Cybersecurity guidance
• Web and software development
• Business automations
• Creator tools and custom solutions

Services may change or expand over time.

3. Eligibility

You must be at least 18 years old to purchase or use our services. By using our site, you confirm you are legally allowed to enter into contracts.

4. User Responsibilities

When working with Kyroscoe, you agree to:

• Provide accurate information
• Use our services responsibly and lawfully
• Not misuse or attempt to exploit our systems, tools, or intellectual property
• Not engage in illegal, abusive, or harmful activity while using support services

If you abuse or violate these rules, we may suspend or terminate services.

5. Payments & Billing

All payments are processed through Stripe or any billing system Kyroscoe uses.

You agree that:

• Invoices must be paid by the due date
• Unpaid invoices may impact service availability
• Subscriptions will auto-renew unless canceled
• We do not store your full payment information (Stripe handles that)

If a payment fails, we may pause or restrict service until resolved.

6. Refund Policy

Unless otherwise stated in writing:

• All completed services, consultations, and development work are non-refundable
• Deposits for development or custom work are non-refundable
• Subscription fees already paid are non-refundable, but you may cancel future billing at any time

We do our best to ensure satisfaction, but custom technical work cannot be undone once delivered.

7. Scheduling, Availability & Support

Support is typically available:
Monday–Friday, 9 AM – 6 PM EST
After-hours or emergency support may incur additional costs unless covered by your plan.

Kyroscoe is not responsible for delays caused by incomplete information, third-party outages, hardware failures, or issues outside our control.

8. Communication

By contacting Kyroscoe or using our services, you agree we may communicate with you through:

• Email
• Phone or text
• Support systems or portals

You can request to limit communication types at any time.

9. Data Security & Privacy

Your use of our services is also governed by our Privacy Policy, which explains:

• What data we collect
• How we use it
• How we protect it

We take reasonable measures to secure your data, but no system is 100% secure.

10. Third-Party Tools & Integrations

Some services rely on third-party platforms such as:

• Stripe
• Google Workspace
• Hosting providers
• API integrations
• Development frameworks

We are not responsible for outages, changes, or issues caused by those third parties.

11. Intellectual Property

Unless explicitly transferred in writing:

• All custom code, tools, assets, and frameworks created by Kyroscoe remain Kyroscoe's intellectual property until paid in full
• Unauthorized copying, resale, or distribution of our work is prohibited

For software development projects, ownership terms are defined in the project agreement.

12. Limitation of Liability

To the fullest extent permitted by law:

Kyroscoe, LLC is not liable for:

• Data loss
• Business interruption
• Lost revenue
• Third-party failures
• Indirect, incidental, or consequential damages

Your maximum remedy for any claim is limited to the amount you paid us for the service.

13. Disclaimer

We provide services "as is" and "as available." We cannot guarantee:

• Uninterrupted service
• Error-free code
• Perfect security
• Indefinite compatibility or uptime

Technology changes constantly; we do our best to keep things running smoothly.

14. Termination

We may suspend or terminate services if:

• Payments are not made
• Terms are violated
• Abuse occurs
• Illegal activity is discovered

You may terminate at any time by notifying us in writing.

15. Changes to These Terms

We may update these Terms of Service occasionally. The "Last Updated" date will reflect the latest version. Continued use of our website or services means you accept any changes.

16. Contact Information

For questions about these terms: